Work at Sea-Bird Scientific as a Field Sales Support Specialist

A wholly-owned subsidiary of Veralto (NYSE: VLTO), Sea-Bird Scientific (www.seabird.com) is headquartered in Bellevue, Washington. Sea-Bird Scientific is the world’s largest developer and manufacturer of products for the measurement of salinity, temperature, pressure, dissolved oxygen, fluorescence, nutrients, and related oceanographic parameters in marine waters. We offer products to support best-in-class oceanography and climate science. We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented.

Working at Sea-Bird Scientific gives you access to a robust career development process and challenging stretch opportunities. Sea-Bird Scientific is proud to be one of Veralto’s Water Quality companies. Through strong customer partnerships, the water platform advances the quality and delivery of water. Want to help us in this mission?

About the Field Sales Support Specialist role:

The Field Sales Support Specialist’s job plays a vital role in partnering with the Field Sales Team by helping to create and maintain the company’s positive image by ensuring the customer’s application and data requirements are met with optimum system solutions. In partnership with the Field Sales Team, this person must be able to discuss measurement objectives and the operational conditions likely to affect customers, recommend instrument solutions, and clearly communicate technical information.

In addition to selling skills, the ability to effectively provide customers with critical advice and consultation on application use and data collection, processing, and analysis is critical to this role.  The Field Sales Support Specialist is a key point of contact for customers and can provide both pre-and post-sales support for the Field Sales Team.  Customers primarily include research scientists, environmental services and consulting companies, system integrators, resellers, and international distributors.

Ideally, this role would be based in the greater Seattle, WA area.  The work environment will be remote with all needed resources provided by the company.  Occasional on-site travel required.

• Engage clients and prospects via phone and e-mail to qualify them as opportunities and assign them to the appropriate owner(s) or follow-up directly and quote as required.
• Follow standard work to contact and convert leads to opportunities per sales cadence.
• Demonstrate technical and application knowledge to provide prompt, accurate answers and successfully qualify leads.
• Populate and maintain the highest standards of data integrity in Salesforce.com.
• Collect and provide constructive feedback to cross functional lead sources to drive continuous improvement of processes.
• Meet and exceed monthly and annual lead conversion targets.
• Develop customer quotations to support the Field Sales Team
• Support the Field Sales Team in actively engaging with product management, marketing, and engineering teams within the company to convey Voice-Of-Customer (VOC) and determine if and how customer requirements might be met through recommendations for changes in product design, features, options, processes, or quality.
• The Field Sales Support associate must be able to partner with multiple Field Sales personnel to cover customer response and follow-up requirements during peak times of travel or vacation.
• The Field Sales Support associate must work in partnership with the Sales Operations Team to follow procedures and help cover essential duties such as incoming phone calls and other requirements as needed.

Apply!

No application deadline is listed and a Bachelor’s Degree is the minimum requirement. Follow this link to learn more and apply: Sea-Bird Scientific – Field Sales Support in Bellevue, Washington, United States of America | Sales at Veralto Global